Reference

What You Agree To When You Use sibola88

These legal terms set out how sibola88 operates your account, handles your data, and defines what you can expect from us — and what we expect from you.

Account TermsData HandlingWallet Use: DANA, OVO, GoPayEligible RegionsContact Rights
sibola88 What You Agree To When You Use sibola88
DATA AND ACCOUNT SECURITY

How sibola88 Handles Your Data and Account

We collect only what is needed to operate your account and process payments. Your DANA, OVO and GoPay transaction data is stored in encrypted form and is not shared with third parties outside of verification and fraud-prevention processes. You have the right to request a copy of your data or ask us to correct inaccurate records — use the email contact path for this. Account session data is retained in line with standard financial compliance periods.

Data Retention

Account and transaction records are kept for the period required by applicable compliance standards. You can request details of what we hold via the email support path.

Cookie Practice

We use session cookies to keep your login active across mobile and browser. No third-party advertising cookies are placed without your knowledge; you can clear them from your browser settings.

Account Security

Login is protected by OTP verification sent to your registered number. If you suspect unauthorised access, contact live chat immediately to freeze the account and trigger a security review.

Right to Request Changes

You may ask us to correct, update or delete personal data we hold, subject to legal retention obligations. Submit the request by email with your account ID and we will respond in writing.

POLICY CONTACT PATHS

How to Reach Us About Legal or Account Matters

If you have a question about these terms, need to request a change to your account data, or want to dispute a transaction tied to your DANA, OVO or GoPay wallet, use any of the contact paths below. We aim to respond to legal and account queries within one business day.

Team online

Live Chat

Available directly from the sibola88 mobile browser. Open the menu, tap Support, and start a chat. This is the fastest path for urgent account or wallet queries.

Email Support

Send your query, account ID and a description of the issue to our support address. Use this for written records of legal requests or data correction submissions.

In-App Help Page

The help section in your account area lists current policy links, wallet-verification steps and the process for submitting a formal account or data request.

Common Questions About Our Legal Terms

These are the questions we hear most often about account rules, data rights and how our policies work in practice. If your question is not covered here, contact us through the support paths listed on this page.

These terms apply to anyone who opens and uses a sibola88 account in an eligible region where access is permitted under local law. By using the platform, you accept them.

Yes. Email our support team with your account ID and a clear data request. We will confirm what personal information we hold and provide it in a readable format within a reasonable timeframe.

All wallet transactions — DANA, OVO and GoPay included — are logged and encrypted. Records are retained for compliance purposes and can be referenced during any account dispute or withdrawal review.

Contact live chat immediately. We can freeze your account, review the login history and trigger OTP re-verification. Act quickly — the sooner we know, the faster we can contain any issue.

We update these terms when needed and post the revised version here with the date of change. Continued use of your account after an update means you accept the new terms.

Access depends entirely on local law in your region. We do not confirm legality for specific locations — it is your responsibility to check whether using the platform is permitted where you are.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.